💳 Payment Policy

Effective Date: May 11, 2025
Last Updated: May 11, 2025

At APPXCITY, we are committed to offering a secure, flexible, and user-friendly payment experience. This Payment Policy explains the available payment methods, transaction terms, and how we protect your payment data.

1. Accepted Payment Methods

We accept the following secure and convenient payment methods:

💳 Credit / Debit Cards

  • Visa

  • MasterCard

  • JCB

  • American Express (if available)

🏦 Bank Transfers (for Vietnam)

  • Direct bank transfer to our official business account (details provided at checkout)

  • Proof of payment may be required for manual verification

💼 E-Wallets (Vietnam only)

  • MoMo

  • ZaloPay

  • VNPay

  • ShopeePay

🌐 Online Payment Gateways

  • PayPal (for international customers)

  • Stripe (coming soon)

2. Currency

  • All prices are displayed in Vietnamese Dong (VND) by default.

  • For international customers, prices may be shown in USD depending on your location and payment method.

  • Your bank or card issuer may apply conversion fees if paying in a foreign currency.

3. Payment Security

  • All transactions on APPXCITY are encrypted using SSL (Secure Socket Layer) technology.

  • We do not store your credit card details on our servers.

  • Payments are processed through trusted third-party gateways with PCI-DSS compliance.

4. Payment Confirmation

  • Once payment is successfully completed, you will receive an email confirmation with your order details and receipt.

  • For digital products, a download link will be provided immediately or shortly after payment confirmation.

  • For bank transfers, confirmation may take 1–2 business days after verification.

5. Failed or Declined Payments

If your payment is declined or fails:

  • Double-check your card details, expiration date, and available balance

  • Contact your bank to authorize the transaction

  • Try an alternative payment method

  • Contact our support team at support@appxcity.xyz for assistance

6. Refunds

  • Refunds (when eligible) will be processed back to the original payment method

  • For full details, please refer to our Refund & Returns Policy

7. Fraud Prevention

To protect both our business and customers:

  • We may request identity verification for high-value or suspicious orders

  • Fraudulent transactions will be reported to authorities and the payment provider

  • APPXCITY reserves the right to cancel any order deemed suspicious

8. Contact Us

For any questions or concerns related to payments:

📧 Email: support@appxcity.xyz
🌐 Website: https://appxcity.xyz